Contract review
We check the product specifications, quantities, and terms in your signed contract, so every later step follows what you agreed with the factory.
Our team in China runs your order.
Buying from a manufacturer for the first time takes time you may not have. AgroAgent is our sourcing agent in China for that order. We speak to the factory in Chinese and write to you in your working language.
You pay the manufacturer directly, at the price in your contract. We never buy the goods, never take a margin on them, and never hold your money. Your service agreement with Zelenberg is separate from your purchase contract.
Your service agreement lists 11 defined points, from contract review to the shipping documents. Each one ends with a report, an update, or a file in your dashboard. Laboratory fees, freight, and other costs are shown separately.
Follow your order in your dashboard
Once the order details are confirmed with you and the factory, you can follow every step in your dashboard. See the current status and completed work, and find reports and supporting files as each step is finished.
Tell us about the order.
Need a China sourcing agent for a signed order? Send us the contract and any extra requirements. We confirm the details and send our quotation.
What AgroAgent handles
AgroAgent is Zelenberg’s Managed Sourcing model, sold as a product: one order, one fee, 11 defined points. Each point ends with a report, an update, or a file in your dashboard.
Stage 1
Before production
Everything settled before production starts.
Factory payment
You pay the manufacturer directly. Our team follows up with the factory to confirm receipt.
Custom designs and packaging
For custom orders, we coordinate artwork, labels, and packaging with the factory using the requirements approved before work begins.
Stage 2
During production
You see the line, not a description of it.
Production follow-up
We track production dates with the factory and share progress with you. If the factory proposes a change, it goes ahead only with your approval.
Production report
We go to the factory to record completed work, ongoing production, and tasks still pending. The report also shows conditions in the production area.
Stage 3
Sampling and testing
Samples from the factory, results from the laboratory.
Sample collection
Our team collects samples at the factory using the sampling method agreed with you.
Laboratory testing
Choose a laboratory from the list we provide. We send the samples, follow up on testing, and upload the laboratory’s results to your dashboard.
Stage 4
Shipping & documents
It ends with the documents in your hand.
Pre-shipment report
See the condition of your goods, packaging, and storage before loading. Our team reports what we observe at the factory, including any specific points agreed with you.
Container booking
For FOB purchases, AgroAgent books the container. We send you a separate freight invoice, and loading starts once it is paid.
Container loading report
Our team records loading from the empty container to the sealed doors. The report includes the condition inside the container, quantities loaded, and container and seal numbers.
Shipping documents
We collect the commercial invoice, packing list, bill of lading, and any other documents agreed for your order.
How AgroAgent starts
Six steps. Four are yours, and our team takes the other two.
01
Send your signed purchase contract
You · about 5 minutesSend us a copy of your signed contract with the manufacturer. Include any additional requirements you want AgroAgent to handle.
02
Confirm the details
Our teamOur team reviews the order with you and the factory. We agree on the work before moving ahead.
03
Review our quotation
YouThe service fee is USD 1,500 for the full process. Our quotation also lists any additional costs.
04
Sign the service agreement
YouYour agreement with Zelenberg sets out the work we will carry out for your order.
05
Pay the service invoice
YouThe invoice includes our fee and all agreed additional costs, except freight. Once payment is received, our work can begin.
06
Follow the progress
Our teamWe manage the agreed process and add updates and files to your dashboard as the work progresses.
Request AgroAgent
Upload your signed purchase contract and tell us any additional requirements.
Questions
Questions about AgroAgent
13 questions in three groups. Pick a subject to see its answers.
Who handles my order in China?
Our team in China. We speak with the factory in Chinese, write to you in your working language, and add every update to your dashboard.
What languages do you write in?
Spanish, Arabic, French, Turkish, Chinese, or English. Our team writes to you in the one you work in.
Can I use AgroAgent for any manufacturer?
No. AgroAgent is available only for manufacturers listed on the Zelenberg marketplace in China.
Do I need to buy any of the six services as well?
No. The 11 points already include a production report, sample collection, laboratory coordination, a pre-shipment report, and a loading report.
How long does an AgroAgent order take?
As long as production under your contract takes. We track the dates with the factory and report each stage. The delivery date is the manufacturer’s commitment, not ours.
Can the agreed order details change?
Only with your approval. Nothing changes until you agree to it.
Who is my purchase contract with?
Your purchase contract is with the manufacturer. You sign a separate service agreement with Zelenberg for AgroAgent.
Do I pay Zelenberg for the goods?
No. You pay the manufacturer directly. Payments to Zelenberg cover our service fee and the additional costs agreed with you.
What does the USD 1,500 cover?
It is our fee for managing the full purchase process defined in your service agreement. Laboratory fees, freight, and other expenses are additional.
Do you take a percentage or a margin?
No. The fee is the same for every order, whatever its value. We never buy the goods and never add a margin to the manufacturer’s price.
When do I pay?
After you sign the service agreement. The invoice includes our fee and the agreed additional costs, except freight. Our work begins once it is paid.
When does AgroAgent’s work end?
The agreed process continues through shipping documents. These are uploaded to your dashboard along with the reports and supporting files.
Does Zelenberg guarantee product quality?
No. Our team reports what it observes, and the laboratory issues the test results. The manufacturer remains responsible for the product under your purchase contract.