Get in touch with the right team at Zelenberg.

Whether you have a question about the marketplace, need help with an existing request, or would like to work with Zelenberg, choose the most relevant contact option below. Every message is reviewed by our team and directed to the people who can best assist you.

Contact options

Choose the right place to start.

Looking for a product?

Explore products and submit a Direct RFQ, or post an Open RFQ to receive suitable offers through the marketplace.

Post an RFQ

Need a Zelenberg service?

Explore our services and submit your request from the relevant service page.

Explore Services

Represent a manufacturer?

Learn how manufacturers can join Zelenberg and present their products to international buyers.

For Suppliers

Already have an account?

Open your dashboard to follow your RFQs, service requests, messages, and documents.

Go to Dashboard

General enquiries

Send us a message.

If you have a general question or are unsure where to direct your enquiry, complete the form below. A member of our team will review your message and reply within two business days.

You can write to us in English, Chinese, Spanish, Arabic, French, or Turkish.

We normally reply within two business days. Please review our Privacy Policy before submitting.

Already have an account?

Use your dashboard to keep messages, RFQs, service requests, and documents connected.

General enquiries

Questions about Zelenberg, the marketplace, or your account.

[email protected]

Manufacturers

Include your company profile, product list, and relevant licences or certificates.

[email protected]

Existing requests

Use your dashboard so your message remains connected to the relevant request.

Go to Dashboard →

Direct channels

Other ways to reach us.

General enquiries

For general questions about Zelenberg, the marketplace, or your account.

[email protected]

We normally reply within two business days.

Manufacturers

For manufacturers interested in joining Zelenberg or updating their company and product information.

[email protected]

Please include your company profile and product information.

Existing requests

Contact us through your dashboard to keep your message with the relevant RFQ, service request, and documents.

Go to Dashboard

Our offices

Where we work: Hangzhou and Hong Kong.

Zelenberg operates from Hangzhou and Hong Kong, supporting the marketplace, its participants, and our international business activities.

  • Monday to Friday
  • 09:00 – 18:00 (UTC+8)
  • +86-571-28270380
  • Room 1016, West Building, Zancheng Center, Shangcheng District, Hangzhou, China
  • Monday to Friday
  • 09:00 – 18:00 (UTC+8)
  • +852 6844 5501
  • No. 289-295 Hennessy Road, Wan Chai, Hong Kong